1. Status and purpose of NeuroCare Med
NeuroCare Med is a digital healthcare platform and ecosystem designed to organize clinical, administrative and patient-facing workflows within a unified digital environment.
The platform may include MIS functions, electronic patient records, clinical documentation, scheduling and booking, finance and administrative tools, integration layers, telemedicine workflows, document exchange and a dedicated Patient Portal.
Available functionality may vary by healthcare organization, user role, configuration, connected services and applicable law.
2. Users, roles and healthcare organizations
NeuroCare Med supports role-based access. Specific permissions depend on the user type, healthcare organization configuration and granted access rights.
3. Medical information and clinical responsibility
NeuroCare Med does not replace a physician and does not independently diagnose, prescribe treatment or make clinical decisions. Medical information within the platform is used as part of the professional activity of healthcare providers and organizations.
Clinical decisions, interpretation of medical data, prescriptions, medical opinions and delivery of healthcare remain the responsibility of the relevant qualified professionals and healthcare organizations under applicable law.
In a medical emergency or life-threatening situation, users should immediately contact the appropriate local emergency service.
4. Patient Portal
The Patient Portal is a separate protected digital environment within NeuroCare Med. Depending on enabled functionality, patients may access appointments, documents, recommendations, telemedicine workflows and other digital services offered by their healthcare organization.
Access is provided after authentication and, where required by the organization workflow, after account confirmation or approval. Users must keep their credentials confidential and must not share them with third parties.
5. Personal and medical data
The website and platform may process identification, contact, technical, organizational and, where there is a lawful basis, medical data. The exact categories depend on the service used, the user role and the healthcare organization.
Data may be processed to operate the platform, identify and authenticate users, organize clinical and administrative workflows, enable information exchange, provide security and technical support, and comply with applicable legal requirements.
Healthcare organizations may apply separate agreements, consents, local privacy notices and personal-data processing documents in addition to this page.
6. Information security and access
NeuroCare Med uses organizational and technical safeguards including role-based access, separation of healthcare organization workspaces, logging of significant actions and other security mechanisms available in the platform configuration.
No digital system can guarantee complete absence of technical risk. Users are expected to follow secure-use practices, protect their credentials and promptly report suspicious activity.
7. Artificial intelligence and automated features
Where NeuroCare Med uses artificial intelligence, automated completion, analytical suggestions or other automated functions, these features are auxiliary and are intended to support digital workflows.
They do not replace professional healthcare judgment and must not be treated as an independent diagnosis, treatment prescription or final clinical decision.
8. Integrations and third-party services
The platform may interact with external medical, governmental, payment, laboratory, insurance, video communication and other information systems. Availability of a specific integration depends on configuration, agreements, technical readiness and applicable requirements.
Third-party services may have their own terms and privacy policies. NeuroCare Med does not determine the operating rules of independent external systems.
9. Cookies and technical data
The website may use technical cookies and similar technologies required for authentication, preference storage, security and correct interface operation. Analytics or additional technologies are used according to the selected configuration and applicable requirements.
Users may manage cookies through browser settings; restricting technically necessary cookies may affect certain functions.
10. Intellectual property
The design, software components, interface structure, texts, graphic elements, NeuroCare Med name and other platform materials are protected under applicable intellectual-property rules unless expressly stated otherwise.
Copying, distributing, modifying or commercially using platform materials without a lawful basis or permission is not allowed.
11. Availability and limitation of liability
NeuroCare Med takes reasonable measures to maintain reliable and secure digital services; however, individual functions may be temporarily unavailable due to maintenance, updates, connectivity issues, third-party services or other technical causes.
Information on the public website is informational and does not by itself constitute a public offer, medical opinion or guarantee that a specific function is available. Commercial use, deployment terms and service scope are defined by separate agreements and documents.
12. Updates to these terms
Legal information and terms may be updated as NeuroCare Med develops, functionality changes or applicable requirements evolve. The current version is published on the website.
Continued use of digital services following an update is subject to applicable rules and, where required, separate user consent.
13. Contact
Questions about the website or platform, privacy, data processing and digital services may be sent to NeuroCare Med using the contact details below.